Get informed | National Cancer prevention Center

Both the Cancer Information Service of the DKFZ and the INFONETZ KREBS of the German Cancer Aid offer you a wide range of information and comprehensive advice on cancer and cancer prevention with their extensive expertise. Both complement the services offered by the prevention outpatient clinic and also provide support.

Cancer Information Service

The Cancer Information Service of the DKFZ is the central point of contact for anyone with questions about cancer. It provides understandable, up-to-date and scientifically based information on the entire spectrum of oncology. By phone and email, the Cancer Information Service's physicians answer questions from cancer patients, their relatives and professionals in a personalized and empathetic manner, for example about cancer diagnosis and treatment, living with the disease, cancer research and suitable contacts. Those seeking advice on cancer prevention and early detection can also contact the service. The website also provides information on frequently asked questions, as well as brochures and other information material. The Cancer Information Service is publicly funded. Therefore, the advice is neutral, independent and free of charge. (The website is only available in German)

INFONETZ KREBS

The INFONETZ KREBS is the information and counseling service of the German Cancer Aid. It offers information by telephone and in writing to anyone seeking advice on any questions related to cancer. The team at INFONETZ KREBS is there to support not only patients, but also their relatives and friends. Whether you have questions about therapy, are in a social or financial emergency, or want to know more about early detection and prevention – the team takes time to listen and provide information in a way that is easy to understand. They also provide interested parties with helpful addresses and local contacts. The advisors at the CANCER INFORMATION NETWORK provide guidance on the numerous questions that arise in relation to cancer or cancer prevention. (The website is only available in German)

Contact us

Cancer Information Service:

Phone: 0800 420 30 40 (free of charge) - daily from 8 am to 8 pm
E-mail: krebsinformationsdienst@dkfz.de
Data-secure contact form
Post: German Cancer Research Center, Cancer Information Service, Im Neuenheimer Feld 280, 69120 Heidelberg
www.krebsinformationsdienst.de

INFONETZ KREBS:

Phone: 0800 80708877 (free of charge) - Mon. to Fri. from 8 am to 5 pm
Email: krebshilfe@infonetz-krebs.de
Post: German Cancer Aid, INFONETZ KREBS, Buschstr. 32, 53113 Bonn
www.krebshilfe.de/helfen/rat-hilfe/persoenliche-krebsberatung-infonetzkrebs/

Your inquiries will be treated confidentially.